Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchange
Exchange with another product the fastest way to ensure you get what you want is to return the item you have ordered it. once the return is accepted, make a separate purchase for the new item.
Refund Policy
We have a 14-days return policy, after receiving your product to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at customerservice@uniroegypt.com or +2010294918183- If your return is accepted, we’ll send you a return shipping Request, you'll probably have to pay return shipping fees. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days., please contact us at customerservice@uniroegypt.com.